Comments on: Comcast Customer Service Fails Again http://bradfordbenn.com/2010/01/comcast-customer-service-fails-again/ My thoughts and other things to share Thu, 29 Mar 2012 03:50:20 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: chris http://bradfordbenn.com/2010/01/comcast-customer-service-fails-again/#comment-67 chris Fri, 07 Oct 2011 14:13:19 +0000 http://bradfordbenn.com/?p=507#comment-67 Hey just to let you know you're not alone with Comcast's fails. I was chatting online tech support with them and they didn't even have the decency to put my name in the form field. they referred to me as (customer name). I mean really. my name was right there on the chat. Comcast fails. Hey just to let you know you’re not alone with Comcast’s fails. I was chatting online tech support with them and they didn’t even have the decency to put my name in the form field. they referred to me as (customer name). I mean really. my name was right there on the chat. Comcast fails.

]]> By: Scott McNulty http://bradfordbenn.com/2010/01/comcast-customer-service-fails-again/#comment-66 Scott McNulty Tue, 05 Jan 2010 15:54:03 +0000 http://bradfordbenn.com/?p=507#comment-66 Bradford, I run Comcast Voices (where you left a comment detailing this issue last night), and first off I want to apologize for your trouble. Secondly, I just wanted to let you know that I've passed your comment/issue along to our digital outreach team. Someone from that team should be contacting you shortly, but should you need more help with issues like these you can always email them directly at we_can_help@comcast.com. Bradford,

I run Comcast Voices (where you left a comment detailing this issue last night), and first off I want to apologize for your trouble.

Secondly, I just wanted to let you know that I’ve passed your comment/issue along to our digital outreach team. Someone from that team should be contacting you shortly, but should you need more help with issues like these you can always email them directly at we_can_help@comcast.com.

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