Are you slowing down the Internet?

 Internet, Technology  No Responses »
Apr 082011
 

As my faithful Twitter reader knows, I have been having some issues with my computer attaching to the network at the office. It has been Outlook locking me out, Windows Domain Server locking me out, IT changing the network configuration, entire system going down… etc. Some of these issues were due to the configuration changes that IT is making, some were unforeseen, some were just plain dumb luck.

Something that surprises me though is that for how much we like to cast aspersion on IT; sometimes we are our own worst enemy. By we, I mean the users. Not just at my company but pretty much everywhere IT has a love hate relationship with the users, the users love to hate IT. I am not saying that IT is beyond reproach, but some of the decisions we make, often times it makes it worse for everyone.

Comcast Calvacade Continues

 Internet, Technology  2 Responses »
Jan 082010
 

My first comment, should be something I should have discussed earlier. The unspoken question is “What would you like Comcast to do?” Simplest answer “I would like Comcast to send me the modem as outlined previously in their letter.” I would also like a written correspondence sent via hard copy explaining their response policy and [more]

Continuing Colossal Comcast Comedy of Errors

 Internet, Technology  1 Response »
Jan 062010
 

Faithful reader, I am sure you are the edge of your seat waiting to find out the next step in the Colossal Comcast Comedy of Errors. For those of you now quite up to speed on all my writings and rantings, click here. Allow me to do a quick review of whether or not Comcast’s [more]

Comcast Customer Service Fails Again

 Internet, Technology  2 Responses »
Jan 052010
 

As my faithful reader will know, both my friend Bruce and myself have had disappointment with Comcast and their customer support in the past six. We have both written about the issues, The Comcast Show and Technology Can Be Fickle; so with another challenge on the horizon I figure it is time to once again [more]