My first comment, should be something I should have discussed earlier. The unspoken question is “What would you like Comcast to do?”
Simplest answer “I would like Comcast to send me the modem as outlined previously in their letter.” I would also like a written correspondence sent via hard copy explaining their response policy and what [...]

Faithful reader, I am sure you are the edge of your seat waiting to find out the next step in the Colossal Comcast Comedy of Errors. For those of you now quite up to speed on all my writings and rantings, click here.
Allow me to do a quick review of whether or not Comcast’s Comments [...]

As my faithful reader will know, both my friend Bruce and myself have had disappointment with Comcast and their customer support in the past six. We have both written about the issues, The Comcast Show and Technology Can Be Fickle; so with another challenge on the horizon I figure it is time to once again [...]

I know I have been not posting a whole bunch recently, mainly cause I have been fairly busy with work. Pretty sure given the current state of the economy, that is a pretty good thing. This post will probably be a winding one with lots of little thoughts in it. I am writing it while [...]

Still updating Mac after Snow Leopard

So as my faithful reader will remember on  Sunday, September 6th, 2009 I started the process of updating to Snow Leopard. There are some things I still am not done with yet; so much for everything be easier on a Mac. Somethings are actually easier on Windows XP. Really.
Let me explain a little. I was [...]